Services
The City of Alameda Paratransit Program offers a variety of services beyond AC Transit, BART, and East Bay Paratransit (EBP), for those who are eligible.
Alameda Paratransit Shuttle
The Alameda Paratransit Shuttle, funded by Measure B transportation sales tax dollars, provides a new and free way for Alameda's senior and disabled residents to get around town. The shuttle provides Alameda's senior and disabled residents with access to major shopping destinations and medical facilities around the City. The shuttle operates from 9:00 a.m. to 4:00 p.m. on Tuesdays, Wednesdays and Thursdays.
Eligibility requirements:
- Age 55 years of age or older
- OR Must be certified by East Bay Paratransit
Riders must be prepared to present ID Card when boarding the shuttle to prove eligibility.
Information:
Call the Mastick Senior Center at (510) 747-7513 or email dzepplin@ci.alameda.ca.us.
Schedules (Effective May 1, 2011):
Medical Return Trip Improvement Program (MRTIP)
Free taxi service provided to EBP-certified residents to return home from medical appointments.
Premium Taxi Service
Taxi services (not limited to medical trips) at 50% discount for eligible residents.
Group Trips
City of Alameda Paratransit supports transportation for recreation programs run through Mastick Senior Center and Alameda Recreation and Park Department.
Scholarship Program
The City of Alameda, through Measure B monies, offers limited matching funds through the Transportation Scholarship Fund to assist individuals with Premium Taxi Service expenses.
Please read below for more information.
Medical Return Trip Improvement Program
If you are EBP-certified, you are eligible to register for Medical Return Trip Improvement Program (MRTIP). MRTIP provides free taxi trips when returning home from medical appointments, thereby eliminating the uncertainty of coordinating return trips with EBP. There is a limit of five MRTIP Travel Vouchers per month issued to participants. Once you have registered with the program and have received your MRTIP Travel Vouchers, contact a City of Alameda transportation provider after your medical appointment for a free ride home.
Eligibility requirements: Must be East Bay Paratransit-certified.
Cost: MRTIP Travel Vouchers are free upon request, and expire after one year.
Please contact Mastick Senior Center at (510) 747-7513 for details.
Premium Taxi Service
Premium Taxi Service provides a 50 percent discount for taxi rides with a City of Alameda transportation provider. The service is not limited to medical trips. Eligible riders must purchase the required discount coupons in advance. Nevertheless, to make the program fair to all users, you may purchase a maximum number of ten coupons per quarter (every 3 months).
Eligibility requirements: Must be East Bay Paratransit-certified, 75 years of age or older, or 70 years of age or older without a driver’s license.
Cost: Each Premium Taxi Travel Voucher has a $5 value and costs $2.50. If the cost of a trip cannot be covered exactly with one or more $5 Premium Travel Vouchers, you may either give the driver an additional travel voucher or cash to pay the additional cost. Nevertheless, if you use a travel voucher, drivers cannot provide you with change. You must present the travel vouchers with a completed Travel Information Form to the taxi driver upon arrival at your requested destination.
Please contact Mastick Senior Center at (510) 747-7513 for more information. You also can download an application form on our
registration page.
Scholarship Program
The City of Alameda, through Measure B monies, offers limited matching funds through the Transportation Scholarship Fund to assist individuals with Premium Taxi Service expenses. To be eligible, you must be an Alameda resident, be certified for the Premium Taxi Service and meet the very-low income requirements. A limit of $50 in matching funds per family is available each fiscal year (July 1 through June 30) as long as funding is available. Proof of income is required (e.g., SSA/SSI award letter, paychecks stubs, etc.). Income verification cannot be older than 60 days.
Please contact Mastick Senior Center at (510) 747-7506 for more information. You can also download an application form on our
registration page.
Group Trips
The City of Alameda uses its Measure B Paratransit funds to support the following additional transportation programs for seniors and people with disabilities:
Mastick Monthly Trips and Cultural Events Class
The City of Alameda provides financial assistance with transportation expenses for the Mastick Senior Center monthly trip program and Cultural Events class. Travel destinations may include various Bay Area locations (i.e. San Francisco, Livermore, etc.). Sign up is on a first come, first served basis.
Eligibility requirements: Must be 50 years of age or older.
Cost:Trip fees range from $45 to $60, depending on trip amenities or class registration fees.
Please contact Mastick Senior Center at (510) 747-7513 for more information.
Leisure Club
The City of Alameda provides a van to pick up and return members of the Alameda Recreation & Park Department Leisure Club, a social recreation program offered twice a month for young adults, 18 years or older, with special needs.
Eligibility requirements: Must be 18 years or older, with special needs.
Cost: Free.
Please contact the Alameda Recreation & Park Department at (510) 749-7529 for more information.
Crown Memorial Beach
The City of Alameda subsidizes a portion of the transportation expense to Crown Memorial Beach for the Annual Nursing Home Picnic.
Eligibility requirements: Must be a resident of a nursing home.
Cost: Free.
Please contact your nursing home for more information.
If any of our services interest you, please go to our
registration page to download an application form. If you have any questions, please feel free to contact us at:
